Privacy Policy

Protection of your personal data is highly important to us. Thus we process your data solely on basis of statutory regulations (Austrian law: DSGVO, TKG 2003). In the following data privacy statement we inform you on the most important aspects of data processing on our website.

Personal Contact

If you contact us through our website’s contact form or via e-mail, the data provided by you will be stored for 26 months in order to process your request and in case of any follow-up questions. That data is stored by our IT provider and won’t be passed on without your permission.

Data storage

We hereby inform you that, for the purpose of a simplified purchasing process and for subsequent contract processing, as part of cookies the connection’s owner’s IP-Data, as well as name, address, delivery address, e-mail address and telephone number are saved by the webshop-operator.

Data provided by you is needed for contractual performance as well as for precontractual measures. Without this data we can not enter into contract with you. Passing on data to a third party does not occur, with the exception of transmitting payment details to the corresponding bank institute/payment service in order to debit the purchase price, the transport-/shiüüing company assigned with delivering the product, our IT provider for electronic storing as well as to newsletter and marketing providers.

When cancelling the purchasing process. stored data will be deleted after 26 months. Also, data by website visitors will be deleted after 26 months. In case of conclusion of contract, all data arising from the contract will be stored until the expiry of the tax law related storage period (7 years).

The data name, address and invoice will be stored until the expiry of product liability (10 years). Data processing takes place on basis of statutory provisions of § 96 paragraph 3 TKG as well as Art 6 paragraph 1 lit a (consent) and/or lit b (necessary for performance of contract ) according to DSGVO (Austrian terminology for EU GDPR).

Cookies

Please note that we use cookies within the scope of visiting our website for advertisement and communication purposes as well as for completing the purchase process. Please see the relevant parts of this privacy statement for type of data collected and length of time saved. Some of these cookies are placed onto your computer system by our server. These cookies placed onto your computer system are session cookies and will be automatically deleted from your hard disk after the browser session has ended. Other permanent tracking cookies remain within your computer system and enable us to recognise your computer the next time you visit us. The retention time depends on the settings of your internet browser. You have the option to accept or reject all cookies from all websites visited by changing the settings of your internet browser. Please note that certain functions of our website are not available when you deactivate the cookies. If you do not know how to change your browser settings or how to delete cookies, please read the instructions provided by your browser.

Cookies

Please note that we use cookies within the scope of visiting our website for advertisement and communication purposes as well as for completing the purchase process. Please see the relevant parts of this privacy statement for type of data collected and length of time saved. Some of these cookies are placed onto your computer system by our server. These cookies placed onto your computer system are session cookies and will be automatically deleted from your hard disk after the browser session has ended. Other permanent tracking cookies remain within your computer system and enable us to recognise your computer the next time you visit us. The retention time depends on the settings of your internet browser. You have the option to accept or reject all cookies from all websites visited by changing the settings of your internet browser. Please note that certain functions of our website are not available when you deactivate the cookies. If you do not know how to change your browser settings or how to delete cookies, please read the instructions provided by your browser.

Web Tool Analysis

Our website uses functions for web-analysis:

  • Google Analytics
  • Facebook Pixel and Facebook Remarketing

 

Data processing takes place on basis of statutory provisions of § 96 paragraph 3 TKG as well as Art 6 paragraph 1 lit a (consent) and/or lit f (legitimate interest) of DSGVO

In line with the DSGVO (legitimate interest) our interest is improving our offer and our web presence. As our website visitor’s privacy is highly important to us, user data is pseudonymised at Google Analytics.

Google Analytics

This website uses Google Analytics, a web-analysis service by Google Inc. (“Google”). Usage takes place on basis of Art. 6 Pa. 1 P. 1 lit. f. DSGVO. Google Analytics uses so-called “Cookies”, text data, stored on your computer, enabling an analysis of the website’s usage by you. Information provided through the cookie are usually transferred to a Google server in the USA and stored there. The IP address transferred from your browser through Google Analytics is not matched with other data by Google. Furthermore we extended Google Analytic on this website to the code “anonymizeIP”. That ensures the masking of your IP-address, so that all data collected is anonymous. Only in exceptional cases the full IP-address is transferred to a Google Server in the USA and shortened there.

On behalf of this websites operator Google is using this information, to evaluate your usage of this website, to compile reports on the website activities and to provide other services for the website operator related to website usage and internet usage. You can inhibit the storage of cookies with certain settings in your browser software. However we want to inform you, that as a result you may not be able to fully use all functions of this website.

Furthermore you can inhibit the cookies’s collection of data and data related to your usage of this website (incl. your IP-address) and transferral to Google as well as this data’s processing by Google by downloading and installing the Browser-Plugin available on the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative, especially for browsers on mobile devices, you can inhibit collection of your data by Google Analytics, when clicking on this link. By doing so an Opt-Out-Cookie will be set, that inhibits collection of your data when visiting this website in the future.

Deactivating Google Analytics

We made a corresponding data processing contract with our provider. The relationship with the web analysis provider is based on the European Union’s adequacy agreement, Art. 45 DSGVO. Google is certified under the privacy shield agreement, thus offering the guarantee, to comply with european privacy laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Facebook Pixel and Facebook Remarketing

Due to our legitimate interests in analysis, optimizing and economical operation of our services we do use “Facebook Pixel”, by the social network Facebook, within our online services. Facebook Inc., is operating out of 1 Hacker Way, Menlo Park, CA 94025, USA, respectively Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, if you are located within the EU.

A Facebook Pixel is an often invisible electronic picture, usually not bigger than 1 Pixel by 1 Pixel, placed on a website or within an E-mail, and with it the online-behaviour of a website’s visitor or when sending E-Mail can be viewed.

Through the help of a Facebook Pixel, Facebook can define our offers’ visitors as target group for the presentation of advertisements, so called “Facebook-Ads”. We use the Facebook-Pixel accordingly.

If they wish so at Facebook, visitors can Opt-Out at any time and can object to and inhibit the usage of their data within Facebook-Ads. In order to do so, please press the button “unsubscribe” on this Facebook-Site https://www.facebook.com/ads/website_custom_audiences/

The relationship with the web analysis provider is based on the European Union’s adequacy agreement, Art. 45 DSGVO.

Facebook is certified under the privacy shield agreement, thus offering the guarantee, to comply with european privacy laws (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active)

Newsletter

Through our website you have the possibility to subscribe to our newsletter. For that purpose we need your Email address and your declaration stating, that you agree to receiving the newsletter. Furthermore you may voluntarily provide your name.

As soon as you subscribed to our Newsletter, we send you a confirmation Email with a link for the confirmation of your registration.

You can cancel your subscription to the Newsletter at any time. Within the Newsletter is a Link for your cancellation. Alternatively you can send your cancellation to: newsletter@holzspecht.at Subsequently we promptly delete your data relating to the Newsletter-distribution.

As Newsletter-Service Provider we use MailChimp, by the company The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. That company stores your data on serves within the USA.

We made a corresponding data processing contract with our provider. The relationship with the Newsletter Service provider is based on the European Union’s adequacy agreement, Art. 45 DSGVO. The Rocket Science Group, LLC is certified under the privacy shield agreement, thus offering the guarantee, to comply with european privacy laws (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG).

Your rights

At any time you have the possibility to ask for disclosure of information on data stored on your person, origin of said data, the recipient and the purpose of that data’s storage.

Furthermore in accordance with statutory regulations you have the right to correction, withdrawal, opposition, blocking respectively deletion of your data. If you wish to contact us on that matter please do so via office@holzspecht.at

When believing, that the processing of your data violates data protection law or your data protection claims were infringed in any way, you can bring your complaints to a corresponding regulatory authority. In Austria that is the data protection authority.

This data privacy statement by Holzspecht applies from 5/2018. All future changes to our data privacy statement will be given notice on our website. Thus you should regularly review it for updates and changes. In case you have any questions, remarks or other inquiries related to this data privacy statement please contact us through our websites’ contact form or office@holzspecht.at